Does Virgin Media Support IPv6 in 2025? (No - Here's What to Do Instead)

Quick Answer: Does Virgin Media Have IPv6?

No. As of January 2025, Virgin Media still does not support IPv6 for residential customers, despite promises dating back to 2018. This makes Virgin Media one of the only major UK ISPs without native IPv6 support.

The Good News: You have several workarounds:

1. Use a Hurricane Electric Tunnelbroker (free IPv6 tunnel)
2. Upgrade to a third-party router with IPv6 tunnel support
3. Switch to a different ISP (BT, Sky, or Vodafone all support IPv6)
4. Wait for Virgin Media to finally enable it (not recommended!)

For most users, we recommend using a third-party router like the ASUS RT-AX86U which can create IPv6 tunnels while giving you better WiFi performance than Virgin's Super Hubs.

Why Virgin Media's Lack of IPv6 Matters in 2025

IPv6 isn't just a technical curiosity anymore—it's becoming essential for modern internet usage. Here's why Virgin Media's failure to support it is a real problem:

What You're Missing Without IPv6

1. Gaming Performance Issues

• Many modern games prefer or require IPv6 for peer-to-peer connections
• IPv6 eliminates "double NAT" issues common with Virgin Media
• Lower latency and better matchmaking in online games
• PlayStation 5 and Xbox Series X work better with IPv6

2. Smart Home Limitations

• Some IoT devices and smart home systems need IPv6
• Matter protocol (new smart home standard) works better with IPv6
• Future devices may require IPv6 to function properly

3. Streaming Quality

• YouTube, Netflix, and other services prioritize IPv6 traffic
• Better quality video streaming with less buffering
• Faster content delivery on IPv6-enabled services

4. Security Concerns

• IPv6 has built-in IPsec security
• Better protection against certain types of attacks
• More secure peer-to-peer connections

5. Future-Proofing

• IPv4 addresses are exhausted globally
• More services moving to IPv6-only every year
• Eventually, you'll need IPv6 to access newer websites and services

The Virgin Media IPv6 Saga: A Timeline of Broken Promises

Virgin Media's IPv6 story is frustrating for customers who expected modern internet capabilities. Here's the timeline:

2018: The DS-Lite Experiment

• Virgin Media trials Dual-Stack Lite (DS-Lite) technology
• Customers report numerous issues and compatibility problems
• Trial deemed unsuccessful

2019: The Promise

• Virgin Media announces they'll replace DS-Lite with proper dual-stack IPv6
• Customers told to "wait for 2019 rollout"
• Nothing happens

2020-2022: Radio Silence

• No updates on IPv6 deployment
• Customer service has no information
• Community forums full of frustrated users

2023-2024: Still Nothing

• Virgin Media merges with O2
• Still no IPv6 for home broadband customers
• Competitors (BT, Sky, Vodafone) all support IPv6

2025: Current Status

• Still no IPv6 support for Virgin Media residential customers
• No official timeline for implementation
• Virgin Media remains silent on the issue

Track the latest: Visit havevirginmediaenabledipv6yet.co.uk for updates and to sign the petition demanding IPv6 support.

Comparison: UK ISPs with IPv6 Support (2025)

See how Virgin Media compares to other UK internet providers:

Verdict: Virgin Media is the worst major UK ISP for IPv6 support in 2025. If IPv6 is important to you, consider switching providers.

How to Get IPv6 Working on Virgin Media (Workarounds)

While Virgin Media doesn't natively support IPv6, there are several ways to get it working. Here are your options:

Solution 1: Hurricane Electric Tunnelbroker (Free)

What is it? A free service that creates an IPv6 "tunnel" through your IPv4 connection.

Pros:

• ✅ Completely free
• ✅ Full IPv6 functionality
• ✅ Works with any router
• ✅ No Virgin Media equipment changes needed

Cons:

• ❌ Slightly increased latency (10-30ms)
• ❌ Requires manual configuration
• ❌ Less stable than native IPv6
• ❌ Can be blocked by some ISP-level firewalls

How to Set Up Tunnelbroker on Virgin Media

Step 1: Create Account

1. Visit https://tunnelbroker.net
2. Create a free account
3. Verify your email address

Step 2: Create Tunnel

1. Click "Create Regular Tunnel"
2. Enter your current IPv4 address (Google "what is my IP")
3. Select a tunnel server (London or Amsterdam for UK users)
4. Click "Create Tunnel"

Step 3: Configure Router

1. Log into your Virgin Media Hub or third-party router
2. Find IPv6 or Tunnel settings
3. Enter the tunnel details from Tunnelbroker:
   • Server IPv4 address
   • Client IPv6 address
   • Routed /64 prefix

Step 4: Verify

1. Visit https://test-ipv6.com
2. Should show 10/10 score if working correctly
3. Test streaming and gaming to ensure performance is acceptable

Need a Better Router? Virgin Media's Super Hubs have limited tunnel support. Consider upgrading to a router with better IPv6 capabilities.

Solution 2: Use a Third-Party Router (Recommended)

The best long-term solution is to replace Virgin Media's Super Hub with a proper router that supports IPv6 tunneling and provides better overall performance.

Best Routers for Virgin Media with IPv6 Tunnel Support

Budget Option: TP-Link Archer AX21 WiFi 6 Router

Great for basic IPv6 tunneling

Key Features:

• WiFi 6 technology (faster than Virgin Super Hubs)
• IPv6 tunnel support (6in4, 6to4)
• Easy Tunnelbroker configuration
• Dual-band 1.8 Gbps speeds
• Works perfectly with Virgin Media in modem mode

Best For: 1-2 bedroom homes, budget-conscious users, basic IPv6 needs

Price Range: $70-90

Check Current Price on Amazon →

Setup with Virgin Media:

1. Put Virgin Hub in modem mode
2. Connect TP-Link router to Virgin Hub
3. Configure Tunnelbroker tunnel in TP-Link interface
4. Enjoy IPv6 + better WiFi performance

Mid-Range: ASUS RT-AX86U WiFi 6 Gaming Router

Our top recommendation for Virgin Media customers

Key Features:

• Advanced IPv6 tunnel support (multiple tunnel types)
• Built-in Tunnelbroker configuration wizard
• Gaming-optimized with low latency
• 5700 Mbps WiFi 6 speeds (much faster than Super Hub 4/5)
• AiMesh for whole-home coverage
• Lifetime free security features

Best For: 3-4 bedroom homes, gamers, 4K streaming, power users

Price Range: $200-250

Check Current Price on Amazon →

Why It's Perfect for Virgin Media:

• Handles 500-1000 Mbps Virgin speeds easily
• Much better WiFi coverage than Super Hubs
• Excellent IPv6 tunnel performance (minimal latency)
• Easy Virgin Media modem mode setup
• Better security than Virgin equipment

Premium: ASUS RT-AXE7800 Tri-Band WiFi 6E Router

For users who demand the absolute best

Key Features:

• WiFi 6E with 6 GHz band (cutting edge)
• Enterprise-grade IPv6 tunnel support
• 7800 Mbps combined speeds
• Multiple tunnel configurations
• 2.5G WAN port for future Virgin upgrades
• Professional-grade QoS and traffic management

Best For: Large homes, tech enthusiasts, multiple simultaneous 4K streams

Price Range: $300-400

Check Current Price on Amazon →

Router Comparison: Which is Right for You?

Our Recommendation: The ASUS RT-AX86U provides the best balance of performance, IPv6 capability, and value for Virgin Media customers.

How to Put Virgin Media Hub in Modem Mode

To use a third-party router with Virgin Media, you'll need to enable "modem mode" on your Super Hub:

For Super Hub 3, 4, and 5:

Step 1: Access Router Settings

1. Connect to your Virgin WiFi network
2. Open web browser and go to 192.168.0.1
3. Log in (password is on the router label)

Step 2: Enable Modem Mode

1. Click "Advanced Settings"
2. Navigate to "Modem Mode" or "Router Mode"
3. Click "Enable Modem Mode"
4. Confirm the change
5. Router will reboot (takes 2-3 minutes)

Step 3: Connect Your New Router

1. Connect your third-party router to Virgin Hub's Ethernet port
2. Power on your new router
3. Configure as normal
4. Set up IPv6 tunnel if desired

Important: In modem mode, the Virgin Hub only provides internet connection. Your new router handles all WiFi, firewall, and routing functions.

Need Help? Check our guide: Best Third-Party Router for Virgin Media

Testing Your IPv6 Connection

After setting up IPv6 via tunnel or third-party router, verify it's working:

Method 1: Online Test (Easiest)

Test-IPv6.com

1. Visit https://test-ipv6.com
2. Wait for test to complete
3. Look for score:
   • ✅ 10/10: Perfect IPv6
   • ⚠️ 7-9/10: Working but with issues
   • ❌ 0-6/10: Not working properly

IPv6-Test.com

1. Go to https://ipv6-test.com
2. Check for IPv6 address display
3. Should show both IPv4 and IPv6

Method 2: Command Line

Windows:

ipconfig

Look for "IPv6 Address" starting with 2001: or 2600:

Mac/Linux:

ifconfig

Look for "inet6" address

Method 3: Streaming Services

Test with real-world services:

• YouTube: Should load faster with IPv6
• Netflix: Check playback quality
• Gaming: Test latency and connection quality

Should You Switch ISPs for IPv6?

If IPv6 is critical for your needs, switching from Virgin Media might be your best option. Here's when to consider switching:

Switch If You:

• ✅ Are a serious gamer needing low latency
• ✅ Work from home with specific IPv6 requirements
• ✅ Have multiple smart home devices
• ✅ Don't want to deal with tunnel complexity
• ✅ Your contract is ending soon anyway

Stay If You:

• ❌ Get excellent Virgin Media speeds (500Mbps+)
• ❌ Don't have gaming or smart home requirements
• ❌ Live in an area with limited ISP choices
• ❌ Are willing to use tunnel workarounds
• ❌ Contract exit fees are too expensive

Best Alternative UK ISPs with IPv6:

BT Broadband

• Full native IPv6 support
• Excellent customer service
• Wide availability
• Speeds up to 900 Mbps (FTTP areas)

Sky Broadband

• Native IPv6 on all plans
• Good pricing
• Reliable service
• WiFi guarantee

Vodafone Broadband

• Full IPv6 support
• Competitive pricing
• Good for bundles (mobile + broadband)
• Fast FTTP options

Virgin Media IPv6: What Virgin Media Says

When asked about IPv6, Virgin Media's responses have been:

Official Stance (2025):

"We continue to evaluate IPv6 deployment for our residential customers. We have no specific timeline to announce at this time."

Translation: They have no plans to enable it anytime soon.

Customer Service Response: Most Virgin Media customer service representatives don't know what IPv6 is or when it will be available.

Community Forums: Virgin Media moderators redirect users to "workaround" solutions rather than committing to native IPv6.

The Reality: Virgin Media has invested heavily in their cable infrastructure (DOCSIS 3.1, hub upgrades) but IPv6 remains a low priority.

Frequently Asked Questions

Q: Will Virgin Media ever support IPv6?

A: Probably eventually, but there's no timeline. Virgin Media has been "evaluating" IPv6 since 2018. Don't hold your breath. If you need IPv6 now, use Tunnelbroker or switch ISPs.

Q: Does Virgin Media's lack of IPv6 affect my internet speed?

A: Not directly. Your download/upload speeds are the same. However, IPv6 can reduce latency for gaming and improve streaming quality on services that prioritize IPv6 traffic.

Q: Can I use IPv6 with Virgin Media's Super Hub 3/4/5?

A: The Super Hubs have basic IPv6 support, but it's useless without Virgin Media enabling IPv6 on their network. You can use them with Tunnelbroker, but a third-party router works better.

Q: Is Tunnelbroker safe to use?

A: Yes! Hurricane Electric's Tunnelbroker is a legitimate, trusted service used by thousands of people worldwide. It's been operating since 2001 and is completely safe.

Q: Will using an IPv6 tunnel slow down my internet?

A: Slightly. You'll typically see 10-30ms additional latency. For most users, this is unnoticeable. Gamers might notice a small difference, but it's usually worth it for IPv6 benefits.

Q: Do I need IPv6?

A: It depends. If you're a gamer, work from home with specific requirements, or have a smart home, IPv6 is increasingly important. For basic browsing and streaming, IPv4 is still fine for now.

Q: Can I complain to Ofcom about Virgin Media's lack of IPv6?

A: While there's no specific regulation requiring ISPs to offer IPv6, you can file a general complaint about lack of modern internet standards. It probably won't help, but it documents the issue.

Q: What's the difference between IPv4 and IPv6?

A:

• IPv4: Old protocol, 4.3 billion addresses, running out globally
• IPv6: New protocol, 340 undecillion addresses, built-in security, better performance

Q: Does 5G home broadband from Virgin Media have IPv6?

A: No. Virgin Media's 5G home broadband service also lacks IPv6 support as of 2025.

Q: Will upgrading to Virgin Media's Gig1 plan give me IPv6?

A: No. Speed tier doesn't matter—Virgin Media doesn't support IPv6 on any residential plan, from M100 to Gig1 Fibre.

The Best Solution: Upgrade Your Router

While we wait for Virgin Media to join the modern internet era, the best solution is to upgrade to a quality third-party router that can:

1. ✅ Create IPv6 tunnels efficiently
2. ✅ Provide better WiFi coverage than Super Hubs
3. ✅ Offer advanced security features
4. ✅ Support faster speeds as Virgin Media upgrades
5. ✅ Give you more control over your network

Our Top Pick: ASUS RT-AX86U

This router solves Virgin Media's IPv6 problem AND gives you:

• Much better WiFi coverage
• Lower latency for gaming
• Advanced security features
• Easy IPv6 tunnel setup
• Better performance than any Super Hub

Check Current Price on Amazon →

Also Recommended:

• Budget: TP-Link Archer AX21 - View on Amazon
• Premium: ASUS RT-AXE7800 - View on Amazon

Related Virgin Media Guides

Need more help with your Virgin Media connection? Check out these guides:

Virgin Media Setup & Optimization:

• Best Third-Party Router for Virgin Media
• Virgin Hub 5 Lights: What Do They Mean?
• How to Improve Your Virgin Media WiFi Signal
• Do You Need a Virgin WiFi Booster?

Virgin Media Troubleshooting:

• Why Does Virgin Media Keep Cutting Out?
• Virgin Media Superhub WiFi Not Working
• Why Does Virgin Media Keep Buffering?
• Does Virgin Broadband Throttle Your Internet?

Router Comparisons:

• Best Router for Virgin Media (Better Than Super Hubs)
• Best Mesh WiFi for Virgin Media

Compare with Other ISPs:

• How to Get IPv6 on Quantum Fiber (CenturyLink) - See how a proper ISP does IPv6!

Conclusion: Virgin Media's IPv6 Failure

Virgin Media's refusal to implement IPv6 in 2025 is embarrassing and frustrating for customers who expect modern internet capabilities. While the lack of IPv6 won't affect basic browsing, it's becoming increasingly problematic for:

• Gamers experiencing NAT issues
• Smart home enthusiasts with modern devices
• Remote workers needing specific protocols
• Tech enthusiasts wanting future-proof connectivity

Your Options:

1. ✅ Use Tunnelbroker (free but requires setup)
2. ✅ Upgrade to a better router (recommended - improves everything)
3. ⚠️ Switch ISPs (if contract allows and alternatives available)
4. ❌ Wait for Virgin Media (not recommended - could be years)

Our Recommendation: Upgrade to a quality router like the ASUS RT-AX86U. You'll get IPv6 via tunnel, plus significantly better WiFi performance, security, and features compared to Virgin Media's Super Hubs. It's a win-win solution.

Track Virgin Media IPv6 Progress: Visit havevirginmediaenabledipv6yet.co.uk and sign the petition demanding Virgin Media finally enable IPv6.

Last updated: January 16, 2025. Virgin Media still doesn't support IPv6. We'll update this article when (if) they ever enable it.