Tiscali mail not working (Again)

If your Tiscali mail service is currently down then you need to learn how to fix it fast. We know that when your Tiscali Mail is not working then neither are you.

Many people have experienced varying degrees of mail issues with Tiscali over the past few months, so we have created this How to Fix Your Tiscali Mail article to try and help you sort it out.

If your Tiscali mail is not sending then we’ve got you covered for that, too.

Tiscali Mail is a wonderful service, with very few flaws, but it can be a challenge to configure. To be able to get your Tiscali Mail working again quickly and easily, you will need to get your domain and hosting information from Tiscali and use it to fix your Tiscali Mail problems, but we’ll get into that soon enough.

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Why is my Tiscali Mail not Working?

The quick answer is that the service is now owned and operated by Talk Talk Broadband. They have made many acquisitions over the years, and in order to maintain loyal and happy customers they have had to maintain many different aging technologies, with Tiscali mail being one of them.

Maintaining these old systems is not cheap however, as the complexities of running multiple mail domains for companies that are no longer running on their own are many. This means that in order for Tisacali email customers to continue to receive emails on these aging platforms, a fee will need to be charged.

In fact, you will need to be a TalkTalk customer in order to access your Tiscali mail- either with a broadband service, or with their TalkTalk Mail Plus service. Either way, it will not be free.

If you are one of the users that uses old email accounts, not just Tiscali, then you will need to contact TalkTalk and find out how you can retain your existing email with them.

If you are having issues getting into your email, then you will need to naivgate to https://new.talktalk.co.uk/ and click on the My Account button at the top right of the screen. 

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You will then be taken to a login screen. Enter your credentials and check your services to see if your mail is active. If not, then you will need to contact TalkTalk for further assistance. 

If you need to register, then try this link here.

How do you test if your Tiscali outgoing mail server not working?

The quickest and easiest test that tiscali email not working is to send yourself an email. Simply make the subject line something like ‘Test’ or ‘Test email’ and then send it off.

If the mail leaves your outbox, then the culprit is most likely something other than your SMTP (outgoing) server. You might need to contact Tiscali and find out if there is a problem with your mail box, or perhaps your incoming mail settings. 

Make sure that the following email settings are correctly entered on your email account.

Tiscali Mail Settings

If not, then it would be a good idea to take note of your existing settings on your device and then try to input the correct settings. If you try to make changes and it does not seem to help, then you will need to contact TalkTalk technical services and find out if they can help you to get it up and running again.

My Tiscali email not working and I’m not with TalkTalk

If you noticed your Tiscali mail not working today then unfortunately your mailbox could have been removed. This is in line with TalkTalk’s mailbox clean up due to inactive and old accounts not being used.

The best thing to do is to contact TalkTalk and find out if you can sign up for a mail only option and hopefully have your email reinstated if it hasn’t already been issued to another user. Best hurry.

Is the Tiscali email server down?

Tiscali is now handled by TalkTalk, so the servers are not down. If you are having authentication issues, then you will need to contact them to make sure that your mailbox is working. There might be a small monthly requirement needed for you to maintain this account, so be prepared for that when you speak to a support specialist. 

What is the incoming mail server for Tiscali?

At the time of writing the details for the incoming mail server from TalkTalk (Who handles legacy Tiscali mailboxes) is  as follows:

What happened to Tiscali?

Tiscali is now TalkTalk.

Finishing up

We hope that you have gotten some answers to your Tiscali mail related questions. It is never pleasant losing an email address, especially one that you have had for a very long time, but the signs have been there for all to see for some time regarding the deletion of legacy mailboxes. 

What matters now is for you to decide if signing up with TalkTalk is worth it just for the sake of maintaining an old email address, or if your needs would be better met elsewhere.