Virgin Media Green Lights/Green Arrows Flashing/Green Light Errors

If your Virgin hub 3.0 suddenly has Virgin Media Router Green Arrows Flashing and you can’t access the internet, then you have come to the right place! This light indicates that there is a problem with your internet.

The general issue is that the Hub shows two flashing green arrows and the bottom light is solid green, and the WiFi icon at the top is solid green. Most users check for service problems in their area, but Virgin reports no issues. 

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You may wish to call 0800 5610061 to see whether there are any problems in your locality. It is usually more up-to-date and more area-specific than the service status page. An issue only appears on the service status page when it has reached a certain severity or affects a larger area.

This article discusses the issue of Virgin Media Router arrows flashing green, and how it can be resolved. If you are having issues with a white light, where you notice that the light is white, or if your power light flashing is is something else that you are seeing other than having your router flashing green light then be sure to check out our full Virgin Media router lights article.

Virgin Media Router Arrows Flashing Green

There are many problems that occur with the Virgin Media’s routers, and it is important to understand what causes these problems in order to resolve them. This error is very strange as it does not mean that your WiFi is not working. In fact, your Virginmedia WiFi is probably working great- but there is no internet to give out to your WiFi devices so they will not connect to the internet.

To illustrate the issues that may occur with these media router lights routers, we have included a diagram to help you understand what is going on. 

The general issue is that the Hub shows two flashing green arrows and the bottom light is solid green, and the WiFi icon at the top is solid green. Most users check for service problems in their area, but Virgin reports no issues. 

The problem is usually associated with a connection that has gone down, and the internet connection will not reconnect. The issue is normally resolved by rebooting the router. The Virgin Media Router will normally automatically restart when it detects a connection problem, and it will also restart when it has a software update.

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Virgin Media Green Arrows

In some cases, you can check if the router is connected to the CMTS by looking at the green arrow in the top right corner of the router. If it is not, then you need to contact Virgin Media who is your CMTS provider and ask them to reset the connection. If you are still having problems, you should call Virgin Media customer services and ask for help.

Although your WiFi might be working fine, your WiFi devices are unable to connect to the internet because there is no internet to give out.

You should also check the bottom light, as it may indicate a problem. If it is flashing green, then the internet is working, but there is a problem with the internet connection. If the light is solid green, then the internet is not working.

If the internet is working, but the green arrows are flashing, then you may need to check the port settings. If you have checked the port settings, and it still doesn’t work, then you may need to call customer services and ask for help. 

You may need to restart the router in order to clear any errors.

Virgin Media Router Two Green Arrows Flashing

Look at the green arrow in the top right corner of the router to check if the router is connected to the CMTS. Your CMTS provider, Virgin Media, needs to reset your connection if it is not. Contact Virgin Media customer service if you continue to have problems.

In addition, you should check the bottom light, which may indicate problems. The internet is working if it flashes green, but the connection is having a problem. It is not working if it is solid green. 

You might have a working WiFi but your devices can’t connect to the internet because there’s no internet to give out.

If you are connected to the internet, but the green arrows are flashing, then the port settings may need to be changed. When you have checked all the port settings, but it is still not working, then you may need to call customer service for help. 

Restarting the router may be necessary in order to resolve any errors.

Virgin Media Router Two Green Arrows

If the internet is not working, then the connection to the CMTS needs to be reset. Contact Virgin Media customer service to make the request.

In addition, you should check the bottom light, which may indicate problems. The internet is working if it flashes green, but the connection is having a problem. It is not working if it is solid green.

If the internet is working, but the green arrows are flashing, then the port settings may need to be changed. When you have checked all the port settings, but it is still not working, then you may need to call customer service for help.

Virgin Green No Internet

The CMTS connection needs to be reset if the internet is not working. If the problem persists, contact Virgin Media customer service.

A problem may also be indicated by the bottom light. When the internet is green, it means the connection is functioning, but not the internet itself. Solid green means it isn’t working.

The port settings may need to be changed if the internet is working but the green arrows are flashing. In the event that you have checked all the port settings but it still doesn’t work, we suggest you contact customer service.

Media Router Lights

The different router lights are all indicators of different states and modes on your Virgin Hub. The green lights on your router usually indicate a problem with your 

internet connection. The lights are usually arranged in a pattern that tells you which lights are on.

The arrows in the bottom right corner of the router usually indicate problems with the CMTS connection. The arrow should be green, which means the connection is working. The arrow should be solid, which means the connection is working and the internet is working.

The lights in the top right corner of the router usually indicate problems with the router itself. The lights should be flashing green, which means the connection is working. The lights should be flashing red, which means the connection is not working.

You should check all of the lights in the router to ensure that they are all working.

Hub Power Supply

Your router power supply has a lot to do with the operational state of your router. How? If your power supply is faulty then you will either have no internet connection if your router is off, or intermittent connectivity if you have a temporary issue that comes and goes – such as a bad contact on your power plug that makes and breaks contacts. 

internet connection. The lights are usually arranged in a pattern that tells you which lights are on.

The arrows in the bottom right corner of the router usually indicate problems with the CMTS connection. The arrow should be green, which means the connection is working. The arrow should be solid, which means the connection is working and the internet is working.

The lights in the top right corner of the router usually indicate problems with the router itself. The lights should be flashing green, which means the connection is working. The lights should be flashing red, which means the connection is not working.

You should check all of the lights in the router to ensure that they are all working.

Flashing Green Light

If you are having problems with your internet then you will probably see a continuously green light on your router. The easiest way to do this is by finding your router’s IP address and then accessing it via an internet browser. In this example we will use the 192.168.0.1 address.

Access your router’s settings by going to 192.168.0.1 through your browser.

If you haven’t logged in before, you will need the router settings password from the bottom of the unit. You will then need to change this password.

Click Wireless>WPS>Advanced Settings once you’ve logged in

You can turn off WPS by disabling both WPS options. Click Save.

Reboot your computer by choosing Reset & Reboot from the Admin window.

By disabling WPS, the router should stop searching for the WPS kit, which is why it flashes.

Once you have followed these steps then your router’s green light should be gone and your problem should be resolved. A green media router flashing light is normally an indication that there is an issue with your internet connection.

Media Router Flashing

Your router will flash red if your internet connection is working but you are experiencing intermittent connectivity. There is a problem with the connection between your router and the CMTS.

The problem is most likely caused by a bad plug contact. If there is a problem with the power plug, you can usually tell if it is on the back of the router. It is probably working fine if it is black. Gray plugs are unlikely to work.

The reset button can be pressed for 10 seconds if the plug is black.

Light Flashing Green

A continuously flashing green light on your router indicates that you are having trouble with your internet connection, sometimes you will see this referred to as your internet light flashing. If you notice this then make sure that your cables are all plugged in securely and that nothing has come loose.

Identifying your router’s IP address and logging into it via an internet browser is the easiest way to do this. The IP address 192.168.0.1 is what we will use in this example when we try to resolve the router flashing green on it’s status lights.

By using your browser, you can access your hub settings at 192.168.0.1 in order to resolve your media hub lights issue.

The password for the hub settings can be found at the bottom of the unit if you have not logged in before. The password must be changed.

Once you’ve logged in, go to Wireless>WPS>Advanced Settings

Both WPS options can be disabled to turn off WPS. Just click Save.

Reboot your computer by clicking Reset & Reboot in the Admin window.

When you disable WPS, the hub will stop searching for the WPS kit, which is why it flashes.

If you follow these steps, you should no longer have a flashing green light and your problem should be resolved. This should resolve the issue and your router’s light flashing green should also stop.

Wrapping up: Virgin Media Green Lights

In conclusion, there are a number of reasons why your hub might be experiencing this issue. It can be caused by a faulty cable, a faulty router, or a faulty modem. It’s also possible that you’ve been disconnected from the internet because of a network issue.

Regardless of the cause, it’s important that you identify the issue and resolve it as quickly as possible. If you’re not sure what the problem is, then it’s best to contact Virgin Media to get the issue resolved.

We hope that your Virgin media WiFi issues are now sorted, and that you are back online.