The Sky Hub login lives at 192.168.0.1, and it is where you go to check your broadband settings, see connected devices and, on most hubs, change your WiFi name and password. The exact credentials and what you can edit depend on which hub Sky sent you, and the newer white Sky WiFi Max Hub behaves quite differently from the older black hubs. This guide covers the login address, the default username and password, where to find them on the hub, what you can actually change, and the honest reality of running your own router on Sky, which has no bridge mode.
192.168.0.1 is the Sky Hub login address. Open a browser on a device connected to your Sky broadband, type 192.168.0.1 into the address bar and press Enter. The username is admin. The password is sky on older flat black hubs, or the default WiFi password printed on the hub on the newer Sky Broadband Hub and white Sky WiFi Max Hub. The Max Hub moves WiFi changes into the My Sky app.
Key Takeaways
- The Sky Hub admin address is 192.168.0.1, reached from any device already connected to your Sky broadband over WiFi or Ethernet.
- The default username is admin. The password is sky on older flat black hubs, or the default WiFi password on the label for the Sky Broadband Hub and white Sky WiFi Max Hub.
- The admin password is printed on a sticker on the back of the upright hub or the base of the white Max Hub, and often on a supplied setup card.
- The white Sky WiFi Max Hub is locked down: visiting 192.168.0.1 shows status only, and WiFi name and password changes happen in the My Sky app.
- Sky hubs have no bridge or modem mode, so running your own router means double NAT behind the hub or replacing it with a DHCP Option 61 router.
The Sky Hub login address is 192.168.0.1
Every current Sky hub uses the same admin address: 192.168.0.1. This is the default gateway for Sky broadband, so it works whether you have the older flat black Sky Hub, the upright black Sky Broadband Hub, the Sky Q Hub or the white Sky WiFi Max Hub.
To reach it, you need to be on your own home network. Connect a phone, tablet or computer to your Sky WiFi, or plug a computer into one of the hub's yellow LAN ports with an Ethernet cable. You cannot reach the admin page over mobile data or from outside the home.
Open any web browser, click into the address bar at the top, type 192.168.0.1 and press Enter. Type it into the address bar, not the search box, or you will get search results instead of the login screen. The hub then presents a login prompt asking for a username and password.
The default username is admin and the password is on the hub
The default username on every Sky hub is admin. The password depends on which hub you have, and this is where most people get stuck.
On the older flat black Sky Hub the default admin password is simply sky, all lower case. On the newer upright black Sky Broadband Hub (model SR203) and the white Sky WiFi Max Hub (model SR213) the admin password is the default WiFi password printed on the hub. Importantly, this admin password is a separate field that does not change when you change your WiFi password, so even if you have set your own WiFi key, the admin login still uses the original printed one.
Look for the password on a sticker on the back of the upright Sky Broadband Hub, or on the base of the white Sky WiFi Max Hub. Sky also supplies a small card with the details printed on it, which is handy if the sticker is hard to read. Enter admin as the username and the matching password, and you are in.
What you can change in the Sky Hub settings
Once you are logged in to the Sky Broadband Hub admin page you can review and adjust the core settings for your home network. The typical options include your WiFi network name (SSID) and WiFi password, the broadband connection status, a list of connected devices, port forwarding and DMZ settings, and the firewall.
The white Sky WiFi Max Hub is the exception, and an important one. It is far more locked down than the older hubs. When you visit 192.168.0.1 on the Max Hub you see a status and diagnostics page, but if you try to edit the WiFi network name or password the hub tells you to download the My Sky app. On the Max Hub, WiFi changes are made in the My Sky app under the broadband or WiFi settings, by signing in with the Sky ID linked to your account and using the edit (pencil) icon. The web page is read-only for the settings most people want.
If you only want to change your WiFi password, that is the single most common reason people log in, and on the older hubs you can do it directly in the admin panel. On the Max Hub, use the My Sky app.
Sky has no bridge mode, so plan your own router setup carefully
There is no polite way to soften this: Sky hubs do not have a bridge mode or modem mode. You cannot turn the Sky Hub into a dumb modem the way you can with some other ISP routers. Sky also uses IPoE with DHCPv4 Option 61 for authentication rather than the more common PPPoE, which makes third party routers fiddly to set up.
That leaves two realistic routes. The first is to run your own router behind the Sky Hub by plugging it into one of the hub's LAN ports. This works, but it creates a double NAT (two routers each handing out addresses), which can upset some games, VPNs and remote access. You can reduce the friction by putting your own router in the Sky Hub's DMZ, which passes traffic straight through the hub's firewall.
The second route is to replace the Sky Hub entirely with a third party router that supports DHCP Option 61. On full fibre (FTTP) you connect that router straight to the ONT on the wall and set the Option 61 client ID to authenticate with Sky. Not every router supports Option 61, so the model you choose matters. For a hub that handles Sky's quirks and is worth running behind or instead of the Sky Hub, see our guide to the best router for Sky Broadband. Keep the Sky Hub in a drawer, because Sky's diagnostics need it connected if you ever report a fault.
Login troubleshooting when 192.168.0.1 will not let you in
If 192.168.0.1 does not load at all, first confirm you are connected to your own Sky network and not a neighbour's WiFi or a guest network. Try the address in a different browser, or use a private or incognito window to rule out a cached page. If a computer is plugged in by Ethernet, that connection is the most reliable for reaching the admin page.
If the page loads but admin and your password are rejected, double check which hub you have. Try sky on the older flat black hub, and the default WiFi password from the sticker or card on the newer Sky Broadband Hub and white Max Hub. Remember that the admin password on those newer hubs is the original printed WiFi password, not any WiFi password you set yourself later.
If nothing works, a factory reset restores the defaults. Press and hold the recessed reset button on the hub until the power light flashes, which takes around ten seconds. This wipes any custom settings, including a WiFi name and password you changed, so you will need to set those again afterwards. For a full walkthrough including third party Sky routers, see our guide on how to reset a Sky Broadband router quickly. To make sense of the indicator lights before and after, see our guide to the Sky Broadband Hub lights.