Reset Virgin Router Quickly and Easily: A Comprehensive Guide

ByGraeme WiFi, DIY, Hardware, Internet

Are you experiencing issues with your Virgin Media router and need to reset it? Resetting your router can be a quick and easy way to resolve problems with your internet service. Procedures to reset Virgin router units is quite easy, but you need to be prepared with all the right information before you get started.

In this comprehensive guide, we’ll provide you with all the information you need to reset your Virgin Media router quickly and easily, including third-party Virgin routers.

Table of Contents

Reset Virgin router image
Reset Virgin Media Router

Before You Begin

Before you reset your router, make sure you have the following information handy:

  • Your Wi-Fi name and password
  • If you have any devices connected to your router, ensure you have their login credentials
  • The reset process may differ slightly if you have a third-party Virgin router. We’ll cover this in more detail later in the guide.

How to Reset Your Virgin Media Router

Here’s a step-by-step guide on how to reset your Virgin Media router:

  1. Locate the reset button on the back of your router. This is usually a tiny hole you will need to press with a paperclip or similar object.
  1. Press and hold the reset button for at least 10 seconds. You should see the lights on the router start to flash.
  1. Release the reset button and wait for the router to restart. This process may take a few minutes, so be patient.
  1. Once the router has restarted, you’ll need to set up your Wi-Fi network again. Use the information you recorded earlier to configure your network with the same name and password.

That’s it! Your Virgin Media router should now be reset and ready to use.

Resetting a Third-Party Virgin Router

The reset process may be slightly different if you have a third-party Virgin router. Here’s how to reset some common third-party Virgin routers:

Netgear R6300

  1. Locate the reset button on the back of your router.
  2. Press and hold the reset button for at least 7 seconds.
  3. Release the reset button and wait for the router to restart.
  4. Once the router has restarted, you’ll need to set up your Wi-Fi network again. Use the information you recorded earlier to configure your network with the same name and password.

Linksys EA6900

  1. Locate the reset button on the back of your router.
  2. Press and hold the reset button for at least 10 seconds.
  3. Release the reset button and wait for the router to restart.
  4. Once the router has restarted, you’ll need to set up your Wi-Fi network again. Use the information you recorded earlier to configure your network with the same name and password.

Rebooting Your Virgin Media Router

If you’re experiencing connectivity issues, you may not need to reset your router. Sometimes, a simple reboot can fix the problem. Here’s how to reboot your Virgin Media router:

  1. Locate the power button on the back of your router.
  2. Press and hold the power button for at least 10 seconds.
  3. Release the power button and wait for the router to turn off.
  4. Wait for a few seconds, and then press the power button to turn the router back on.

How to Reset Your Virgin Hub 3 or Hub 4

If you have a Virgin Hub 3 or Hub 4, resetting your router is a bit different. Here’s how to do it:

  1. Make sure your router is turned on and connected to your computer.
  2. Open a web browser and type “192.168.0.1” into the address bar.
  3. Enter your login credentials. If you have never changed them, the default username is “admin”, and the default password is “changeme.”
  4. Click on “Maintenance” and then “Router Select the “Factory Reset” option and then click “Yes” to confirm that you want to reset your router.
  5. Wait for the router to reset. This can take a few minutes, so be patient.
  6. Once the router has restarted, you’ll need to set up your Wi-Fi network again. Use the information you recorded earlier to configure your network with the same name and password.

That’s it! Your Virgin Hub 3 or Hub 4 should now be reset and ready to use.

Reset Methods

Reset via login

Resetting your Virgin Media Hub is very easy, but you will need some details in order to accomplish this. The first thing that you will need is your router’s IP address. Don’t panic, this is printed on the underside of your router. Virgin Media default IPs normally look something like:

192.168.100.1

If you have set up your IP address to match a different subnet then you will need to consult your records and find out what it was set as. If you still can’t find it, then you can try a few other things. 

Log onto a Windows computer and press the following keys:

Windows + R

Next, type in the following command:

Next, type in this command:

tracert 8.8.8.8

This will show you a series of hops that your data takes to Google’s DNS server 8.8.8.8. The first IP address is usually your router. In this example, the IP address is 192.168.101.1, so we would take it and enter it into a web browser. This will take you to the router’s login page.

Once you log in to your router, navigate to the settings or administration tab on your router. You will find the ‘Factory Reset’ or ‘Reset Router Defaults’.

Here is an example of an Asus router menu:

From there, you can use all of the same functionality as the web login, allowing you to reset your router from wherever you are, in some cases even when you are not at home. 

How to Reset Your Virgin Media Router Remotely

If you cannot access your router in person, you may still be able to reset it remotely. Here’s how to do it:

  1. Log in to your Virgin Media account on the Virgin Media website.
  2. Click on “My Apps” and then “Connect App.”
  3. Select your router from the list of devices.
  4. Click on “Restart” and “Yes” to confirm that you want to restart your router.
  5. Wait for the router to restart. This can take a few minutes, so be patient.
  6. Once the router has restarted, you’ll need to set up your Wi-Fi network again. Use the information you recorded earlier to configure your network with the same name and password.

Conclusion

In conclusion, resetting your Virgin Media router can be a quick and easy way to resolve connectivity issues and other problems with your internet service. We’ve provided a comprehensive guide on resetting your router quickly and easily, including third-party Virgin routers. We’ve also covered how to reboot your router and reset your Virgin Hub 3 or Hub 4.

Remember, resetting your router will erase all your settings and configurations, so ensure you have the necessary information handy before proceeding. If you have further questions or concerns, don’t hesitate to contact Virgin Media’s customer support team for assistance.

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Graeme is a CompTIA and Microsoft Certified IT professional with an interest in computers, cybersecurity, internet technologies, WiFi routers, and Internet Service Providers. He is highly knowledgeable and has over 20 years of experience working in the industry and has written for places such as CBT Nuggets, InfoSec, and Engineering.com.