Eero Blinking Blue: Quick Troubleshooting Guide

Eero is a popular mesh Wi-Fi system that offers an efficient and reliable connection within a household or office space. At times, users may notice their eero blinking blue, leading to questions about the meaning behind this behavior and the appropriate steps to address it.

A blinking blue light on the eero device typically signifies that it is ready for setup or needs to be reconnected to the network. This can occur when the device has undergone a factory reset or experiences a brief disconnection from the existing setup. To resolve the issue, users should turn to the eero app and follow the instructions to add or replace the device within the network.

Troubleshooting the blinking blue light may also necessitate resetting the device through the eero app. By navigating to the Advanced option and tapping the ‘Reset’ button, users can quickly restore their eero router to its optimal state for seamless connection and performance.

Why is My Eero Blinking Blue?

Some common reasons an Eero blinks blue include needing setup after a reset, disconnected cabling, WiFi interference, incorrect placement, faulty hardware, or issues with your ISP connection. Try troubleshooting steps like updating firmware, power cycling devices, changing Eero location, and checking for outages. If problems persist, contact Eero support for assistance diagnosing the cause of a blinking blue light.

Understanding Eero LED Light Colors

Eero routers have a LED status light on the front that helps users understand the current status of their device. It’s important to be familiar with the different colors and states of the LED light to troubleshoot any issues that may arise with the Wi-Fi network.

The most common LED light colors and their meanings are:

  • Solid White: When the eero is connected to the internet and working properly, the LED status light will be solid white. This indicates that the router is successfully providing wireless connectivity to the devices in the network.
  • Blinking Blue: A blinking blue light usually means that the eero is in setup mode and broadcasting a Bluetooth signal. The user needs to add this eero to the network using the eero app. This process involves opening the app, going to the Home page, clicking the blue plus button in the upper right corner, selecting “Add/replace eero device,” and then following the on-screen instructions to add the eero.
  • Solid Blue: If the eero LED light is solid blue, it signifies that the eero is connected to the app. Users can configure the eero and monitor the network via the app when the eero has this LED status.
  • Solid Red: A solid red LED light indicates that the eero is not connected to the internet, which could be due to a disconnected cable, faulty hardware, or an issue with the internet service provider (ISP). Users should check their connections and contact their ISP if necessary.
  • Blinking Green: The meaning of a blinking green LED light is not covered in the search results. It’s recommended to contact eero support for further assistance in this scenario.

Although not mentioned in the search results, other LED colors like yellow, orange, or different shades of the primary colors might be present in some situations. Users encountering these colors should consult their user manual or contact eero support for guidance.

By understanding the various colors and states of the eero LED light, users can troubleshoot network issues effectively and ensure a stable and secure Wi-Fi network for their devices.

Blue flashing lights on your Eero device indicate a potential issue.

Blinking Blue Light Scenarios

Eero devices display various colors on their LED lights to indicate different operational states. In case of a blinking blue light, it signifies that the eero is in setup or pairing mode, ready to be added to the network. This scenario often occurs after a hard reset or during the initial setup process 1.

To resolve this situation, users are advised to open the eero app, navigate to the Home page, and click on the blue plus button in the upper right corner. Then, select “Add/replace eero device” and proceed with adding the eero to the network2. If any issues arise during this process, contacting support is recommended.

Occasionally, a blinking blue light may occur due to connectivity problems, such as loose wiring or offline status. When troubleshooting such issues, start by checking the cable connections and components for faults or looseness3. If necessary, reboot the eero device to resume normal operation.

In some cases, physical obstacles or improper positioning of the eero unit can cause a blinking blue light. Removing any barriers or adjusting the placement of the device can improve connectivity and resolve the issue.

Finally, regular maintenance and timely firmware updates are essential for the optimal performance of eero devices. Ensuring that the devices are running the latest software can help minimize the occurrence of blinking blue light scenarios and other connectivity issues.



Setting Up Your Eero Network

Setting up your Eero network is a straightforward process that involves using the Eero app on your mobile device. This app allows you to connect and configure Eero devices to create a reliable and efficient network for your home or office.

If your Eero's lights are blinking blue, there might be a problem.

Using the Eero App

To begin, download the Eero app for your iOS or Android device. After installing the app, you will need to create an Eero account or log in using your existing Amazon account.

Once logged in, follow the app’s step-by-step instructions to set up your network. Start by adding your Eero devices, which will be detected when they are plugged in and powered on. When a device is ready for setup, it will display a flashing blue light.

During the setup process, you’ll be prompted to enter some network settings such as a network name and password. It’s essential to choose a strong password to secure your network and prevent unauthorized access. The Eero app also provides recommendations for the best placement of your Eero devices, ensuring optimal performance and coverage.

Next, connect any devices you wish to include in your Eero network, such as laptops, smartphones, or smart-home gadgets. The Eero app helps in managing these devices and monitoring their connectivity status, enabling you to fine-tune your network for the best performance.

Finally, the Eero app allows you to adjust network settings such as parental controls, guest access, and more. Customize these settings to suit your preferences and optimize the security and functionality of your Eero network.

A blinking blue light on Eero suggests something isn't functioning right.

Resetting Your Eero Device

Resetting your Eero device can help resolve various issues related to network connection, settings, and performance. This section will guide you through the different types of resets: Soft Reset, Hard Reset, and Factory Reset.

Soft Reset

A Soft Reset is the least intrusive reset option that clears network configurations from the Eero router while preserving its sessions, logs, and advanced settings, such as IP reservations and port forwarding configurations. To perform a Soft Reset, follow these steps:

  1. Locate the reset button on the back of your Eero device.
  2. Using a paper clip or similar object, press the reset button for no more than five seconds.
  3. Release the reset button and wait for the Eero device to reboot.

Hard Reset

A Hard Reset is a slightly more invasive method than a Soft Reset, and it involves resetting the Eero router to its default settings while maintaining its firmware version. To perform a Hard Reset, follow these steps:

  1. Locate the reset button on the back of your Eero device.
  2. Using a paper clip or similar object, press the reset button and hold it for ten seconds or longer.
  3. Release the reset button and wait for the Eero device to reboot.

After completing a Hard Reset, you will need to reconnect your modem, reconfigure your network settings, and reapply your advanced options.

Eero lights flashing blue is a signal of a possible malfunction

Factory Reset

A Factory Reset erases all the settings and data on the Eero router, including logs and firmware updates, returning the device to its initial state. This action should be taken as a last resort if your issues persist after Soft and Hard Resets. To perform a Factory Reset, follow these steps:

  1. Disconnect your Eero device from your network connection and power source.
  2. Leave the modem and cables physically disconnected.
  3. Contact your Internet Service Provider (ISP) if you’re unable to resolve issues after reconnecting your Eero router.
  4. Reinstall any necessary firmware updates and reconfigure your Eero system’s settings after reconnecting your device.

Keep in mind that performing a Factory Reset will require you to set up your Eero router from scratch, so make sure you have all the necessary information to configure your network connection before proceeding.

Troubleshooting Blinking Blue Issues

When encountering blinking blue issues on your eero device, it’s essential to follow a few steps to resolve the problem. In this section, we will discuss checking the internet connection, inspecting cables and connections, and power cycling your devices.

Checking Internet Connection

The first step in troubleshooting a flashing blue light on your eero is to ensure that your internet connection is stable. Blinking blue indicates that the device is ready for setup or having difficulties connecting to the network. It is crucial to confirm that your eero is connected to a reliable internet source. Check if other devices, like laptops or smartphones, can access the internet through the same wireless signal. If they are working fine, it may be an issue specific to your eero device or its network configurations.

Inspecting Cables and Connections

Another essential step is inspecting cables and connections. Sometimes, a loose or faulty ethernet cable can cause the eero device to blink blue as it struggles to establish a secure connection with the internet service provider (ISP). If you are using a splitter to connect multiple devices, ensure that it is functioning correctly. Examine all the cable connections and components for signs of wear, damage, or looseness. Replace any damaged cables with new ones and ensure that all connections are secure.

Power Cycling Your Devices

Lastly, if you’re still experiencing blinking blue issues with your eero device, try power cycling your devices. Power cycling involves turning off the device, unplugging it from the power source, waiting for 30 seconds, then reconnecting it to the power source and turning it back on. This process can help resolve network issues and reset root certificates, allowing your eero device to connect properly.

When attempting to add a new eero device or set up your eero pro, follow the steps mentioned above to help diagnose and fix any flashing blue issues. If you continue to experience problems after trying these troubleshooting tips, consider reaching out to eero’s customer support for further assistance.

Additional Troubleshooting

Eero Blinking Blue But Not Connecting

If your Eero is blinking blue but not connecting to your network, try unplugging the ethernet cable from the Eero device and plugging it back in. This resets the connection and will often resolve a blinking blue light with no connectivity. Also ensure the ethernet cable is securely plugged into the LAN port on your modem or gateway. Loose cabling can cause intermittent blinking blue.

Eero Flashing Blue After Factory Reset

It’s normal for your Eero to display a flashing blue light after a factory reset. This indicates the device is ready for setup. Open the Eero app and follow the on-screen prompts to add the Eero back to your network. Flashing blue after a reset simply means the Eero is waiting to be configured and connected to your WiFi network and internet.

Eero Blue Light Blinking During Firmware Update

It’s normal for your Eero to blink blue during a firmware update. The blue light indicates the update process is underway. Do not power off or reset your Eero during an update, as this can interrupt the process and cause issues. Allow enough time for the firmware update to complete with the blinking blue light indicating progress. Once finished, the light will return to solid white.

Eero Blue Light Flashing After Power Outage

A power outage can cause your Eero to display a flashing blue light when power is restored. This is often accompanied by a loss of internet connectivity. Try rebooting your modem and Eero devices to reestablish connection after an outage. The flashing blue light signals the Eero is attempting to reconnect to the network after losing power temporarily.

If your Eero is blinking blue and you use CenturyLink fiber internet, log into your CenturyLink account. Navigate to Settings > Wireless to locate your WiFi network name and password. You’ll need to reconnect the Eero network using these CenturyLink Mesh WiFi credentials after a reset or outage causes a blinking blue light. This will properly link the Eero system back to the CenturyLink modem.

When your Eero device's lights flash blue, it's a hint of a potential issue.

Getting Support and Assistance for Eero Blinking Blue

When encountering an issue with your eero device blinking blue, it’s essential to seek support and assistance to resolve it promptly. The blue blinking light may indicate that your eero device needs configuration or an update. To troubleshoot this problem efficiently, several resources can provide guidance.

First, you should try restarting your eero router to see if it resolves the blinking blue issue. Unplug the power cable from your eero device, wait for about 30 seconds, and plug it back in. If the problem persists, you can visit the eero Help Center for troubleshooting tips and solutions or refer to the LED status guide to better understand your device’s indicator lights.

eero customer service is a valuable resource when dealing with more persistent or complex issues. You can contact the eero support team to help diagnose and fix your device’s problem. They may provide instructions on configuring or updating your eero device. They can also assist with setting up family profiles and ensuring your network remains protected from potential security threats.

In some cases, the issue with your eero device may be due to external factors like your internet service provider or network provider. It’s important to contact your provider to check for possible outages or issues from their end. They will help you prevent and solve any router-related problems.

Ultimately, having access to eero support resources and communicating with your internet service provider can help ensure smooth network operations and minimize downtime for all your connected devices. By staying proactive and informed, you can maintain the optimal performance of your eero devices and enjoy a stable and secure internet connection.

Eero FAQ

What does a blinking blue light on my Eero device mean?

A blinking blue light on your Eero device typically indicates that the device is starting up or updating its software.

How long should the blue light on my Eero device blink during startup or updates?

The duration can vary, but it usually lasts a few minutes. If it continues for an extended period, there might be an issue.

My Eero device is blinking blue and I can’t connect to the internet. What should I do?

Try resetting your Eero device. If the problem persists, contact Eero support for further assistance.

The blue light on my Eero device is blinking and I’ve tried resetting it, but it’s still not working. What’s next?

It’s possible there may be a more significant issue with your device or network. Contact Eero support or your internet service provider for further troubleshooting.

Can I stop my Eero device from blinking blue during updates?

No, the blinking blue light during updates is a normal part of the process and cannot be stopped. It should cease once the update is complete.