Green Lights/Green Arrows Flashing/Green Light Errors on Virgin Media

You have come to the right place if your Virgin Hub 3.0 suddenly displays Virgin Media Router Green Arrows and you cannot connect to the internet. You may have an internet problem if this light appears.

The Hub displays two flashing green arrows at the bottom, its bottom light is solid green, and the WiFi icon at the top is solid green. Most people find that they have an internet issue even though there are no service problems reported by Virgin in their area. This is why diagnosing the green lights on your router is really helpful.

To find out if there are any problems in your area, please call 0800 5610061 and see if you can get some assistance. As opposed to the service status page on the Virgin Media website, it is usually more up-to-date and more targeted to a particular region. The service status page displays issues when they reach a certain severity or affect a larger area.

How to fix Virgin Media Router arrows flashing green in this article. It is important to check out our full article on Virgin Media router lights if you are experiencing problems with white lights, where you notice that the light is white, or if you are experiencing flashing power lights other than having your router flashing green.

Table of Contents

Virgin Media Router Arrows Flashing Green

In order to resolve Virgin Media’s router problems, it is important to understand what causes these issues in the first place. It is very strange that this error does not indicate that your WiFi is not working. 

Although your Virginmedia WiFi is probably working great, there is no internet to share with your WiFi devices, so they are unable to connect.

The general issue is that the Hub shows two flashing green arrows and the bottom light is solid green, and the WiFi icon at the top is solid green. Most users check for service problems in their area, but Virgin reports no issues. 

In most cases, the problem is caused by a broken connection, and the internet connection will not reconnect. Normally, the issue can be resolved by rebooting the router. If the Virgin Media Router detects a connection issue or a software update, it will automatically restart.

Virgin Media Green Arrows

Check the green arrow in the top right corner of the router to see if it is connected to the CMTS. Your CMTS provider, Virgin Media, must reset the connection if it is not. Virgin Media customer services can assist you if you continue to have problems.

In spite of the fact that your WiFi may be working fine, your WiFi devices are unable to connect to the internet because there is no internet available.

A problem may also be indicated by the bottom light. Flashing green indicates that the internet is working, but the connection is down. A solid green light indicates that the internet is not working.

You may need to check the port settings if the internet is working, but the green arrows are flashing. After checking the port settings, if it still doesn’t work, you may need to contact customer service. 

In order to clear any errors, you may need to restart your router.

Virgin Media Router Two Green Arrows Flashing

Check if the router is connected to the CMTS by looking at the green arrow in the upper right corner. Virgin Media, your CMTS provider, must reset your connection if it is not working. Continuing problems can be resolved by contacting Virgin Media customer service.

Additionally, you should check the bottom light, which may indicate a problem. If the internet flashes green, then it is working, but there is a problem with the connection. If it is solid green, it is not working. 

If there is no internet available, your devices cannot connect to the internet even if you have working WiFi.

You may need to change the port settings if you are connected to the internet, but the green arrows are flashing. It is possible that you will need to contact customer service if you have checked all the port settings but it still isn’t working. 

Errors may need to be resolved by restarting the router.

Virgin Media Router Two Green Arrows

The connection to the CMTS must be reset if the internet does not work. Make the request through Virgin Media’s customer service department.

Additionally, you should check the bottom light, which may indicate a problem. If the internet flashes green, then it is working, but there is a problem with the connection. Solid green means it’s not working.

The port settings may need to be changed if the internet is working but the green arrows are flashing. It may be necessary to contact customer service if all port settings have been checked, but it is still not working.

Virgin Green No Internet

It is necessary to reset the CMTS connection if the internet does not work. Virgin Media customer service should be contacted if the problem persists.

It is also possible for the bottom light to indicate a problem. Internet connections are green when they are functioning, but the internet itself is not. Solid green indicates that it isn’t working.

In the case where the internet works but the green arrows flash, the port settings may need to be changed. We recommend contacting customer service if you have checked all the port settings but it still does not work.

Media Router Lights

Each of the router lights on your Virgin Hub indicates a different state or mode. An internet connection problem is usually indicated by the green lights on your router. You can usually tell which lights are on based on the pattern of the lights.

There is usually a problem with the CMTS connection when the router has arrows in the bottom right corner. A green arrow indicates a working connection. Solid arrows indicate that the internet is working and the connection is working.

Problems with the router are usually indicated by the lights in the top right corner. In order to confirm that the connection is working, the lights should be flashing green. Flashing red lights indicate a problem with the connection.

In order to ensure that your router works correctly, you should check all of its lights.

Hub Power Supply

Power supplies play a big role in how well your router functions, no power means no internet. A faulty power supply will either cause you to lose your internet connection entirely or intermittent connectivity if you have a temporary problem that comes and goes, such as a broken contact on your power plug. 

There is usually a problem with the CMTS connection when the router has arrows in the bottom right corner. A green arrow indicates a working connection. Solid arrows indicate that the internet is working and the connection is working.

Problems with the router are usually indicated by the lights in the top right corner. In order to confirm that the connection is working, the lights should be flashing green. Flashing red lights indicate a problem with the connection.

Flashing Green Light

You may notice a continuously green light on your router if you are having problems with your internet. By using an internet browser, you can find your router’s IP address and access it. 192.168.0.1 will be used in this example.

  • You can access your router’s settings by visiting 192.168.0.1.
  • Your router’s settings password can be found at the bottom of the unit if you haven’t logged in before. This password must then be changed.
  • Once you’ve logged in, click Wireless>WPS>Advanced Settings
  • Both WPS options can be disabled to turn off WPS. Then click Save.
  • The Reset & Reboot option in the Admin window will reboot your router.
  • This is why the router flashes when you disable WPS.

If you follow these steps, the green light on your router should go away, and your problem should be resolved. An internet connection issue is typically indicated by a green media router flashing light.

Media Router Flashing Lights

When you are experiencing intermittent connectivity, your router will flash red. You have a problem connecting your router to the CMTS.

Bad plug contacts are most likely to blame for the problem. The power plug on the back of the router is usually the culprit if there is a problem.

Light Flashing Green

When your router’s green light keeps flashing, it indicates that your internet connection is having trouble, sometimes referred to as your internet light flashing. Verify that your cables are all securely connected and that nothing is loose if you notice this.

By using an internet browser, you can find your router’s IP address and log in. In this example, we will use the IP address 192.168.0.1 to resolve the router’s status lights flashing green.

To fix your media hub lights issue, you can use your browser to access your hub settings at 192.168.0.1.

You can find the hub password at the bottom of the unit if you haven’t logged in before. It is necessary to change the password.

  • After logging in, go to Wireless>WPS>Advanced Settings
  • WPS can be turned off by disabling both options. Click Save.
  • Admin window, click Reset & Reboot to restart your computer.
  • It flashes because the hub stops looking for the WPS kit when you disable WPS.

After following these steps, your green light should stop flashing and your issue should be resolved. As a result, your router’s light should no longer flash green and your issue should be resolved.

Virgin Media Green Light: Solved

As a result, this issue could be caused by a variety of factors. The problem can be caused by faulty cables, faulty routers, or faulty modems. Also, a network issue may have disconnected you from the internet.

It’s important to identify the problem and resolve it as soon as possible, regardless of what caused it. To resolve the issue, you should contact Virgin Media if you’re not certain what the problem is.

Hope your Virgin media WiFi issues have been resolved, and that you are now able to access the internet again.